At Torso boutique we want our customers to be 100 % happy with all their purchases!
We want you to be absolutely in love with your new styles, if for some reason you are not satisfied with your purchase, we offer returns/exchanges with store credit or exchange for the same value or more . Returns need to be brought back within 14 days of purchase including all online purchases . No cash or cost of postage will be offered.
The store credit has a 6 month expiry date so you’re sure to find the right style for you.
It is our policy that full money refunds will only be offered in case of manufacturing faults.
In Compliance with Australian Consumer Law,
Torso boutique will not provide a refund for change of mind, incorrect sizing or selection.
Your item must meets the following requirements
- merchandise must be returned within 14 days of purchase
- merchandise must be returned in the original, unworn state with all tags attached and no makeup, tan, dirt, food stains. Soiled items will not be accepted.
- Make sure that the original receipt is proof of purchase
- No swimwear can be returned
- No sale items can be returned
CHANGE OF MIND
We will be more then happy to offer you a in store credit or exchange .
Please contact us with your reason of your return and preference of exchange or credit note.